Acceptable Use Policy

Draft version: spark-acceptable-use-2026-08-20-draft

Counsel review required.

This draft is provided for review and implementation testing only. It is not approved for production publication and is not legal advice.

Permitted use

Customers may use Spark only for lawful, authorized business communications and workflows consistent with their agreement, approved employee role, configured authority, and Spark policies.

Prohibited use

Unlawful, deceptive, abusive, harassing, discriminatory, or fraudulent activity.
Communications using contacts, lists, content, offers, identities, or instructions the customer is not authorized to use.
Attempts to evade opt-outs, Do Not Call suppression, calling-hour rules, recording controls, authorization gates, campaign caps, or other safeguards.
Misrepresentation of identity, authority, system state, outcomes, or provider confirmation.
Interference with security, reliability, access controls, evidence, or service integrity.

Enforcement

Spark may investigate, block, limit, or suspend activity that appears unsafe, unauthorized, unlawful, abusive, or inconsistent with this policy.